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Easy Interactive Tools –
Why does my pen skip when I try to write with it? Can I use other interactive applications with BrightLink Wi? Do I have to use the Easy Interactive Tools software that came with my product?
How can I tell if my pen is not calibrated? Can I run a wireless connection and use the Interactive Tools? My pen doesn’t work. What additional features were added to the new version of Easy Interactive Tools? What additional features were added to the new version of Easy Interactive Driver? How do I enable dual pen functionality in ActivInspire software? Does Epson have a longer pen or a pen extender to extend the reach of the pen?
Select the questions to view the answers When and how should I clean the air filter? How do I replace the lamp? When and how should I replace the air filter? How do I reset the lamp timer to zero? How do I get a replacement lamp for my product? How and when should I clean the projection window? Can I access the lamp and air filter with the wall mount installed? When should I recalibrate my product? How often do the batteries need to be charged?
What is the storage life for an lamp? Remote Control or Projector Buttons. Select the questions to view the answers The remote control doesn’t work. The product’s buttons don’t work.
Select the questions to view the answers How do I set a password on my product? Can my product be viewed via the Network Neighborhood on a Windows computer? What is the EasyMP Monitor software?
I am not receiving mail when a product problem occurs. I don’t see the Easy Interactive Driver on my computer. Which software comes with my product? Which operating systems does USB Display support? How can I get help with the RM Easiteach software? Why is the Movie sending mode grayed out in NS Connect? How do I use the virtual keyboard on my Mac? How can I save my drawings and notes on my Mac? I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out.
How do I rename my product? Smart Music interactive software will not load when the Easy Interactive Driver is installed. How do I disable or configure my product maintenance reminder in ActivManager? Is my product accessible from different OS platforms? How do I close it? What is Easy Interactive Tools?
Select the questions to view the answers There is no sound. How do I play sound through my product? I get feedback noise from a microphone. The microphone I’m using does not work with my product. Should I use either a dynamic or condenser microphone with my product?
How do I adjust the microphone volume? Does my product support audio through the network or USB display? How do I output audio from my product when it is in standby mode?
Can I use a microphone from a PA public address system with my product? Can I use a USB microphone with my product? How do I increase the performance of external speakers connected to my product? Select the questions to view the answers The product won’t go into sleep mode. Is there a recommended sequence of turning on my product and peripherals?
How should I transport my product? I forgot my product’s password. What is my product’s native resolution? What are the different Color Modes on the Image menu used for? Can I connect my product to external speakers? Does my product offer network monitoring and control capabilities? Can I change my product’s network name? Can the BrightLink mount be installed on the ceiling? Do the W, Wi, and PL have lens shift? What are the packaging dimensions?
When I browse through the image files on my USB drive, some of the. How do I set the User’s Logo to display when there is no signal?
The image from the projector is too big for a screen. Images saved on the flash drive are not playing in correct order on the slide show. What is wrong? A black box appears where a video should appear when I project from my computer. Interactive Features. Select the questions to view the answers My pen is hard to use. My pen doesn’t work. The pen position is not accurate. Why do I need to calibrate the system before using the pen for the first time?
Is the software that comes with other interactive whiteboards compatible with my product? How often do the batteries in the pens need to be charged? How do I uninstall Easy Interactive Driver? How do I calibrate my product? Can I use other interactive applications besides the ones that came with my product? Are the tips of the pen replaceable?
How can I tell if my pen is not calibrated? Can I use my product’s interactive features while projecting wirelessly? How do I enable dual pen functionality in ActivInspire software? Do infrared IR devices interfere with the product’s interactive pen? Does Epson have a longer pen or a pen extender to extend the reach of the pen? Can I use my product with my existing standard or interactive whiteboard? Select the questions to view the answers How do I replace the lamp?
When and how should I clean or replace the air filter? How do I reset the lamp timer to zero? How do I get a replacement lamp for my product? How and when should I clean the projection window? Can I access the lamp, air filter, and focus lever if my product is mounted on the wall? When should I replace the projection lamp? When should I recalibrate my system? Remote Control or Projector Buttons. Select the questions to view the answers The product’s buttons don’t work.
The remote control doesn’t work. Select the questions to view the answers How do I set a password on my product? What are the software requirements for using the EasyMP Monitor software? What is the EasyMP Monitor software? Which operating systems does USB Display support? How can I get help with the RM Easiteach software? Smart Music interactive software will not load when the Easy Interactive Driver is installed.
How do I disable or configure my product maintenance reminder in ActivManager? Where can I get the latest software for my projector? What is Easy Interactive Tools? Select the questions to view the answers There is no sound, or it is not loud enough.
How do I play sound through my product? I get feedback noise from a microphone. Should I use either a dynamic or condenser microphone with my product? How do I adjust the microphone volume?
The microphone I’m using does not work with my product. Does my product support audio through the network or USB display? How do I output audio from my product when it is in standby mode? We apologize, it looks like the system is down. Please try again later.
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The product powers on when the lights in the room are turned on. Image Quality or Appearance. Select the questions to view the answers Part of my image is blurred or out of focus.
The image is not rectangular. I see static or noise in the image. The image is too dark or light, or the colors are incorrect. Why does the image have a blue, red, or green cast or haze when I connect my video equipment DVD player, satellite receiver, etc. How soon should I see an image after I press the Power button?
How can I improve the image quality? How can I adjust the colors? How do I select the image source? Can I display on the screen and a computer monitor simultaneously? Can I view the image on my laptop or computer at the same time it is displayed on my product screen? When I play movies through my DVD player and my product, the screen has a green cast.
The image on my screen appears red, pink, or magenta. The product and notebook don’t display the same image. Why can’t I see my image on the external monitor I connected to my product? I recently upgraded my Mac computer to OS X When I browse through the image files on my USB drive, some of the. The image from the projector is too big for a screen. How do I set the User’s Logo to display when there is no signal?
Images saved on the flash drive are not playing in correct order on the slide show. A black box appears where a video should appear when I project from my computer.
Interactive Features. Select the questions to view the answers Why do I need to calibrate my product before using the pen for the first time? My pen is hard to use. I am having trouble calibrating my product.
Can I use the BLwi with my existing interactive white board or do I need to purchase a new board from Epson? Is the software that comes with other interactive whiteboards compatible with my product? How do I uninstall the Easy Interactive Driver? Which operating systems do the Interactive Tools support?
Which operating systems does the Interactive Pen support? The calibration fails or calibrating dots appear on their own. Are the tips of the pen replaceable? Why does my pen skip when I try to write with it? Can I use other interactive applications with BrightLink Wi? Do I have to use the Easy Interactive Tools software that came with my product?
How can I tell if my pen is not calibrated? Can I run a wireless connection and use the Interactive Tools? My pen doesn’t work. What additional features were added to the new version of Easy Interactive Tools? What additional features were added to the new version of Easy Interactive Driver? How do I enable dual pen functionality in ActivInspire software? Does Epson have a longer pen or a pen extender to extend the reach of the pen? Select the questions to view the answers When and how should I clean the air filter?
How do I replace the lamp? When and how should I replace the air filter? How do I reset the lamp timer to zero? How do I get a replacement lamp for my product? How and when should I clean the projection window? Can I access the lamp and air filter with the wall mount installed? When should I recalibrate my product?
How often do the batteries need to be charged? What is the storage life for an lamp? Remote Control or Projector Buttons. Select the questions to view the answers The remote control doesn’t work.
The product’s buttons don’t work. Select the questions to view the answers How do I set a password on my product? Can my product be viewed via the Network Neighborhood on a Windows computer? What is the EasyMP Monitor software? I am not receiving mail when a product problem occurs. I don’t see the Easy Interactive Driver on my computer. Which software comes with my product? Which operating systems does USB Display support? How do I set the User’s Logo to display when there is no signal?
The image from the projector is too big for a screen. Images saved on the flash drive are not playing in correct order on the slide show. What is wrong?
A black box appears where a video should appear when I project from my computer. Interactive Features. Select the questions to view the answers My pen is hard to use. My pen doesn’t work.
The pen position is not accurate. Why do I need to calibrate the system before using the pen for the first time? Is the software that comes with other interactive whiteboards compatible with my product?
How often do the batteries in the pens need to be charged? How do I uninstall Easy Interactive Driver? How do I calibrate my product?
Can I use other interactive applications besides the ones that came with my product? Are the tips of the pen replaceable? How can I tell if my pen is not calibrated? Can I use my product’s interactive features while projecting wirelessly?
How do I enable dual pen functionality in ActivInspire software? Do infrared IR devices interfere with the product’s interactive pen? Does Epson have a longer pen or a pen extender to extend the reach of the pen? Can I use my product with my existing standard or interactive whiteboard?
Select the questions to view the answers How do I replace the lamp? When and how should I clean or replace the air filter? How do I reset the lamp timer to zero?
How do I get a replacement lamp for my product? How and when should I clean the projection window? Can I access the lamp, air filter, and focus lever if my product is mounted on the wall? When should I replace the projection lamp? When should I recalibrate my system? Remote Control or Projector Buttons. Select the questions to view the answers The product’s buttons don’t work. The remote control doesn’t work. Select the questions to view the answers How do I set a password on my product?
What are the software requirements for using the EasyMP Monitor software? What is the EasyMP Monitor software? Which operating systems does USB Display support? How can I get help with the RM Easiteach software? Smart Music interactive software will not load when the Easy Interactive Driver is installed. How do I disable or configure my product maintenance reminder in ActivManager? Where can I get the latest software for my projector?
What is Easy Interactive Tools? Select the questions to view the answers There is no sound, or it is not loud enough. How do I play sound through my product? I get feedback noise from a microphone. Should I use either a dynamic or condenser microphone with my product? How do I adjust the microphone volume? The microphone I’m using does not work with my product. Does my product support audio through the network or USB display? How do I output audio from my product when it is in standby mode?
Can I use a microphone from a PA public address system with my product? Not sure if have a bit or bit edition of Windows? Click the button below to find out. By downloading files from this page, you are agreeing to abide by the terms and conditions of Epson’s Software License Agreement. We apologize, it looks like the system is down. Please try again later. You are providing your consent to Epson America, Inc.