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Switch from working offline to online.
If this option is not selected, the three previous choices determine what is downloaded regardless of the connection speed. In addition to Exchange folders, Cached Exchange Mode works with shared folders.
Examples of shared folders include another person’s Exchange folders when you are using Delegate Access, or SharePoint folders. To turn on or off shared folder support when you are using Cached Exchange Mode, do the following:. On the Advanced tab, under Cached Exchange Mode Settings , select the check boxes for the options you want.
An Exchange account doesn’t exist in your Microsoft Outlook profile This feature requires that your Outlook profile contain an Exchange account. Cached Exchange Mode provides you with a better experience when you use a Microsoft Exchange account. A copy of your mailbox is stored on your computer.
This copy provides quick access to your data and is frequently updated with the mail server. Most home and personal accounts do not use Microsoft Exchange. If you work offline, whether by choice or due to a connection problem, your data is still available to you instantly wherever you are.
If a connection from your computer to the server running Exchange isn’t available, Microsoft Office Outlook switches to Trying to connect or Disconnected. If the connection is restored, Microsoft Office Outlook automatically switches back to Connected or Connected Headers. Any changes you make while a connection to the server isn’t available are synchronized automatically when a connection is available.
You can continue to work while changes are synchronized. When data is optimized for an Exchange connection type, the type of items that are synchronized with your server mailbox are different. For example, when you use a fast connection, Office Outlook copies the header, body, and attachments of an email item from the email server to your computer. When a slower connection is selected, only headers are automatically downloaded.
The body and any associated attachments are downloaded only when requested by you, or as necessary for synchronization with personal digital assistants PDAs , auto archiving, and some client-side rules. In a slower connection environment, the Offline Address Book is also not automatically updated. However, you do have the option of manually requesting the update.
Note: Downloading headers only is a feature available when you connect to Exchange Server or Office Outlook Cached Exchange Mode takes advantage of the ability of Outlook to automatically determine the speed of your connection to Exchange, and it optimizes data transmissions for that speed. When the On Slow Connections Download Headers Only setting is selected, Outlook stops automatically downloading full items and also leaves attachments on the server.
For example, you may use a laptop computer at your office and connect via a network cable to your corporate local area network LAN. You have access to headers and full items, including attachments. You have quick access to the server running Exchange. You can continue to work uninterrupted with your data. If the connection remains unavailable, Outlook switches to Disconnected , periodically checking for server availability. If you have wireless access, Outlook could reestablish a connection to the server and switch back to Connected status.
You aren’t required to change any setting or restart Outlook. Later that day, you use a modem for dial-up access to your Exchange account. Outlook recognizes your connection is slow and automatically optimizes for that connection by downloading only headers and not updating the Offline Address Book.
Additional optimizations are also made to reduce the amount of data sent over the connection. By offering different levels of optimization, Outlook can adapt to changing connection environments, such as disconnecting from a corporate LAN, going offline, and then reestablishing a connection to the server via a slower dial-up connection.
Note: Downloading headers only is a feature available when you connect to Exchange or later. You always have the option to manually set the connection behavior. In some cases, you may want to control your connection behavior and the amount of data transmitted to and from Exchange.
At the office, when connected to a high-speed local area network LAN , Download Full Items is probably the best option. If you connect via a service that charges by the amount of data you send and receive, which is common with cellular and GPRS connections, select Download Headers.
The amount of data sent over the connection is reduced and your connection time shortened. You can then request only the full items you need. Note: Downloading headers only is a feature available when you connect to Exchange or Exchange On the E-mail tab, click the Exchange Server account, and then click Change. You do not have an Exchange email account in your Microsoft Outlook profile This feature requires that your Outlook profile contain an Exchange account.
Your Exchange administrator may have disabled this functionality Exchange administrators have the ability to disable this feature in Outlook. Additional information for administrators is available in the Microsoft Office Resource Kit. However, installing the Terminal Services Client or the Remote Desktop Connection client does not prevent access to this feature. When you are using Cached Exchange Mode, a message may remain in the Outbox for up to one minute until the next synchronization with the server running Exchange occurs.
To turn on or off shared folder support when using Cached Exchange Mode, after step 2 in the above procedure, click More Settings , and then on the Advanced tab, select or clear the Download shared folders excludes mail folders check box. Top of page. These methods work in Outlook , , , and Click the ‘Work Offline’ option to reset work offline mode and reconnect to the Exchange or mailbox server. Check the status. It should reconnect to the server and display Connected: Exchange Server or similar status in the status bar.
If not, check the internet connection and then retry. Sometimes, updates can also lead to certain issues with the programs installed on Windows OS. Therefore, if there are any pending updates related to MS Office or Outlook, you should check and install them. However, if you are experiencing the issue after installing the updates, revert or uninstall the updates and check your Outlook.
To fix the Outlook stuck in offline mode error, you can also create a new Outlook profile. The steps are as follows:. This will close Outlook. Start it again and then choose the new profile name from the dropdown. Outlook Safe Mode can help troubleshoot and fix the Outlook stuck in offline mode issue as it prevents any add-in from interfering with the normal Outlook operations. You may also connect to the network and control the connection state by manually configuring the Exchange account settings.
If the methods discussed above did not work, there could be a problem with the Outlook OST file, preventing Outlook from connecting and syncing mailbox items with the mailbox server. However, Outlook may fail to recreate the OST file if it can’t connect to the server or your mailbox on the server. For example, it may happen when there is a problem with your profile on the mailbox server or if your mailbox is deleted or disabled. This will help you get back your mail items and access them in other Outlook profiles until the administrator resolves the issue.
This will also help you prevent data loss. Outlook errors, such as Outlook stuck in offline mode, can prevent users from sending and receiving new emails. Thus, resolving such Outlook errors should be your top priority. Trial Download is for Desktop or Laptop. Put your email id to receive the download link. Cached Exchange Mode was introduced with the release of Outlook Although Outlook for Office is a robust email messaging and calend
Using Outlook Web App offline
Hello, I have a few IMAP email accounts on Outlook I found that I am not able to change “Mail to keep offline” setting for all of them. Turn on or off Cached Exchange Mode · Click the File tab. · Click Account Settings, and then click Account Settings. · On the E-mail tab, click the Exchange. Outlook automatically switches to Offline mode when it can’t connect to the Exchange server. Users can also use the ‘Work Offline’ option when.